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World Vision

Telephone Account Manager

Marketing & Engagement – Auckland, Auckland
Department Marketing & Engagement
Employment Type Full-Time

An exciting opportunity exists for a Telephone Account Manager to join our team.


World Vision New Zealand is the largest international humanitarian organisation in New Zealand, employing 80 staff and a large volunteer base. Last year alone, we helped 2.9 million children across 23 countries around the world.

Inspired by our Christian values, we work to engage New Zealanders in the fight against global poverty and injustice. Our vision for every child, life in all its fullness, our prayer for every heart, the will to make it so.

Job Description

 

The purpose of this position is to assist in achieving World Vision New Zealand’s revenue targets by using appropriate telephone sales account management and engagement techniques. These activities will be carried out primarily by phone and will involve speaking with existing supporters. Key goals include income generation, relationship building, bequest acquisition and optimising the supporter experience for our existing supporters.


If that wasn't enough, you'll need to be a team player, buy into our
identity, and be passionate about helping us to achieve it. So, if you think you can do all that, we need to hear from you!

Key responsibilities are:

  • Inspiring one-time gifts from supporters over the phone
  • Gaining commitment from Gifts in Wills prospects
  • Identifying and cultivating new major donor prospects  

 

Qualifications/Experience

 

  • 3 – 5yrs fundraising telesales and account management experience
  • Demonstrated success working within a telesales environment
  • Proven track record of delivering against agree targets and deadlines
  • Highly developed communications skills, both written and verbal
  • Excellent organisational skills

 

This is an exciting opportunity to help make a difference in vulnerable children's lives around the world. World Vision is committed to developing its people at all levels and to being an employer of choice within the charity sector and the international community for vulnerable children.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Closing date for applications is midday 13th November 2019

 

Our vision for every child, life in all its fullness;

 

Our prayer for every heart, the will to make it so.

Thank You
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  • Location
    Auckland, Auckland
  • Department
    Marketing & Engagement
  • Employment Type
    Full-Time
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